Southern Tree Solutions SMS Terms and Conditions
Last updated: October 12, 2026
These terms govern participation in Southern Tree Solutions’ SMS/MMS messaging program. They apply to text communications and do not replace a separate estimate, service agreement, or work authorization.
1. Messaging Program
Southern Tree Solutions may send text messages about the services or communications you have requested or agreed to receive. Depending on your consent, messages may include:
- Responses to inquiries and estimate requests.
- Appointment confirmations, reminders, and scheduling updates.
- Project and service notifications.
- Promotional offers, seasonal service information, and marketing updates, if you have opted in to marketing texts.
We send only the message types covered by your consent. Messages may be sent using automated technology.
2. How You Opt In
You may opt in by providing your mobile number and affirmatively selecting the optional SMS consent checkbox on our website contact or intake form at https://southerntreega.com/contact-us/.
The checkbox is unchecked by default. Submitting an inquiry, providing a phone number, or purchasing services does not, by itself, enroll you in SMS marketing. Consent to receive marketing texts is not a condition of purchasing services or requesting an estimate.
By opting in, you authorize Southern Tree Solutions to send the messages described at the point of consent to the mobile number you provide. You must be the subscriber or an authorized user of that number. Your consent applies to Southern Tree Solutions and does not authorize unrelated businesses to send you marketing messages.
3. Message Frequency and Charges
Message frequency varies based on your inquiries, appointments, services, and the messaging program you select.
Message and data rates may apply. Southern Tree Solutions does not charge a separate subscription fee for this messaging program. Your mobile carrier may charge you for sending or receiving messages or using data. Contact your carrier for details about your plan.
4. How to Opt Out
Reply STOP to any program message to unsubscribe. You may also communicate a clear request to stop messages by contacting us directly. We honor applicable consent-revocation requests.
We may send one final text confirming your unsubscribe request. After opting out, you will not receive further messages from the program unless you provide new consent.
Unsubscribing from text messages does not cancel an appointment, service agreement, or payment obligation. Contact us directly if you need to change or cancel a service.
5. Help and Customer Support
Reply HELP for assistance with the messaging program. You may also call (678) 572-4472 or contact us at https://southerntreega.com/contact-us/.
6. Privacy and Mobile Information
Our Privacy Policy explains how we collect, use, retain, and share personal information: https://southerntreega.com/privacy-policy/.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their marketing or promotional purposes.
We may disclose limited information to providers that help operate and deliver the messaging program, solely as necessary to provide those services, or when required by law. This does not authorize providers to use your mobile information or consent for their own marketing.
7. Delivery and Carrier Disclaimer
Message delivery depends on your mobile carrier, network availability, and device compatibility. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Do not rely on the SMS program for immediate assistance. Call us directly for urgent service needs. For a life-threatening emergency, call 911.
8. Changes to Your Phone Number
If you change, transfer, or discontinue the mobile number enrolled in the program, notify us so we can update or remove it. A new number requires its own applicable consent before enrollment.
9. Changes to These Terms
We may update these terms and publish the revised version with a new date. A change to these terms does not create consent, enroll you in a new messaging program, or expand your existing consent. We will obtain additional consent where required.
10. Contact Information
Southern Tree Solutions
410 E Taylor St., Suite M-1
Griffin, GA 30224
Phone: (678) 572-4472
Website: https://southerntreega.com/
Contact form: https://southerntreega.com/contact-us/
