(678) 572-4472
Finance

Privacy Policy

Last updated: October 12, 2026

Southern Tree Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain, and share information when you visit https://southerntreega.com/, submit an inquiry, request services, or subscribe to our communications.

1. Information We Collect

When you contact us or complete a website or intake form, we may collect:

  • Your name, email address, and phone number.
  • Your property or service address.
  • Information about the services you request.
  • Messages, photographs, and other information you choose to provide.
  • Your communication preferences and consent to receive marketing or text messages.

We may also collect technical information, including your IP address, browser type, device information, and website activity through cookies and similar technologies.

If you subscribe to SMS communications, we may retain your mobile number, consent status, submission date, source of consent, applicable consent language, and messaging history to administer the program and document your preferences.

2. How We Use Your Information

We use information to:

  • Respond to inquiries and provide estimates.
  • Schedule appointments and coordinate requested services.
  • Communicate about your project, appointments, and account.
  • Send marketing emails or text messages when you have provided the applicable consent.
  • Maintain business records and communication preferences.
  • Operate and improve our website.
  • Prevent fraud, address security concerns, and meet legal obligations.

Submitting an inquiry or providing a phone number does not, by itself, enroll you in our SMS marketing program.

3. Marketing Communications and Consent

You may choose to receive promotional news, service information, and offers from Southern Tree Solutions.

Where we request consent through a form, the consent checkbox is optional and unchecked by default. You must affirmatively select it to provide the consent described beside the checkbox. Consent to receive marketing communications is not a condition of purchasing services or submitting an inquiry.

We use your information for marketing communications only as permitted by your consent and applicable law. Consent to one communication channel does not automatically establish consent to another.

You may unsubscribe from marketing emails using the unsubscribe link included in those emails. To stop SMS messages, follow the instructions below.

4. SMS Communications

When you explicitly opt in to receive SMS messages from Southern Tree Solutions, we use your mobile number to send the types of messages described at the point of consent. Depending on your selection, these may include responses to inquiries, estimate and appointment updates, service notifications, and promotional offers.

Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply according to your mobile carrier’s plan.

Opt out: Reply STOP to unsubscribe from our SMS program. We may send one final message confirming your unsubscribe request. After opting out, you will not receive further program messages unless you provide new consent.

Get help: Reply HELP, call (678) 572-4472, or visit https://southerntreega.com/contact-us/.

You may also contact us directly to withdraw consent or update your communication preferences. Withdrawing marketing consent does not prevent you from requesting services.

5. Mobile Information and Consent Protection

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their marketing or promotional purposes.

We may disclose limited information to service providers that help operate and deliver our messaging program, solely as necessary to provide those services. These disclosures do not authorize those providers to use your mobile information or consent for their own marketing.

We may also disclose information when required by law or valid legal process.

6. Other Service Providers and Disclosures

We may provide information to service providers supporting website hosting, customer management, scheduling, business communications, and related operations, as needed to perform those functions.

We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of others. The protections for SMS information described above apply to our messaging program.

7. Comments, Uploads, and Website Accounts

Website comments may include the submitted details and technical information used for spam screening. An email hash may be sent to Gravatar; approved comments may display a profile image.

Uploaded photographs can contain location metadata accessible to others. Remove that information before uploading.

If website accounts are available, account details are stored and accessible to administrators. Password-reset emails may include your IP address.

8. Cookies and Embedded Content

Comment cookies can save entered details for one year. Login cookies generally last two days, or two weeks with “Remember Me”; display preferences last one year. Temporary login checks end when the browser closes, and editing cookies expire after one day.

Embedded third-party content may collect information and track interactions under its own policies. Browser settings let you manage cookies, although restricting them may affect functionality.

9. Information Retention

We retain inquiry, service, and messaging information as needed for its stated purposes, legal requirements, and dispute resolution.

Consent and suppression records may be retained to document permission and honor opt-outs. Comment records may remain indefinitely for moderation; account information remains while needed.

10. Your Privacy Choices and Requests

Contact us to request access, corrections, deletion, or changes to communication preferences. We may verify your identity and retain records required for legal, administrative, security, or opt-out purposes.

11. Information Security

We use reasonable administrative and technical safeguards to protect personal information. No transmission or storage method can guarantee complete security.

12. Policy Updates

We may update this Privacy Policy as our services or practices change. Updates will appear here with a revised date.

Changes to this policy do not, by themselves, enroll you in marketing communications or replace required consent.

13. Contact Us

For privacy questions, requests, or communication preferences, contact:

Southern Tree Solutions

410 E Taylor St., Suite M-1
Griffin, GA 30224

Phone: (678) 572-4472

Website: https://southerntreega.com/

Contact form: https://southerntreega.com/contact-us/